MYCOVENANT

CoM Med Support

Local governments can have a comparative advantage if they choose to take Climate Action Initiative and the lead on applying climate change & energy policies, through the design, development, implementation, and evaluation of concrete local climate actions.

In the Mediterranean region, Climate Action Initiative at local level is particularly needed as national policies do not respond to the hot-spot challenges and where actions should be originated and tailored to local circumstances and the need of resident constituencies.

Mayors across the South Mediterranean have shown strong commitment to the Covenant of Mayors, CoM Med, with numerous cities having joined through the earlier CES-Med project and a significant increase in participation through the Clima-Med project.

CoM Med Support

Helpdesk Services

CoM Med Helpdesk purpose is to provide the municipalities concerned by the Covenant of Mayors in the Mediterranean, (CoM Med), with information and support related to their adhesion to the design and implementation of their Sustainable Energy Access and Climate Action Plans, SEACAPs, the renewal of their commitment, as well as guidance in the overall registration process.

The Helpdesk will provide support through various channels such as the CoM Med website, telephone, instant messaging, or email.

Note that the Helpdesk does not provide a pre-evaluation of the action plans. Upon the official submission of the SEACAP, an official feedback report is sent in due course to signatories by the European Commission Joint Research Centre, JRC.

The Helpdesk will:

      • Assist all local authorities in the Mediterranean region interested in joining the initiative through the adhesion process;  

      • Help signatories with general or technical inquiries related to the Covenant of Mayors in the Mediterranean and its commitments;

      • Build the signatories capacities through providing guidance, templates, webinars, guidelines and other useful documents;

      • Support the implementation of the municipalities’ communication and promotional activities;

      • Coordinate liaisons with third parties and relevant stakeholders (i.e. Covenant Territorial Coordinators, Supporters, Local and Regional Energy Agencies);

      • Facilitate networking activities within the Covenant of Mayors community;

      • Liaise with potential Coordinators/Covenant Supporters and networks;

      • Liaise and coordinate with donors and other initiatives and investigate opportunities for funding the development and implementation of the SEACAPs;

 

Availability of Service

Helpdesk services are available during the following hours of operation: Monday to Friday: 8:30 a.m. to 12 :30 p.m. and 14 :30 p.m. to 18 :30 p.m.

For questions that arise when the helpdesk team is not available or when all representatives are busy helping other partners, please send us a request by e-mail. Requests will be dealt with as quickly as possible.

A frequently asked question section (FAQs) provides the requester with the most common questions about the Covenant of Mayors in the Mediterranean, CoM Med.

Important sources of information as well as the SEACAP’s Guidelines and JRC technical documents are already available on the Clima-Med website: www.climamed.eu